Terms of Service

 

SHIPPING

I ship worldwide and the shipping costs will be based on size of the painting and his destination. 

 

PROCESSING TIME

Usually, orders are dispatched within 1-5 days. If you need it ASAP, please let me know. 

 

DELIVERY TIMES

  • International Destinations - 2-4 weeks
  • Europe - 2-3 weeks 
  • Canada - 1-2 weeks
  • USA - 5 days up to several weeks depending on post service 

 

RESPONSABILITY

It is your sole responsibility to track and claim the package I sent. I do not refund, nor am I responsible for: lost or stolen packages after being delivered by the courrier/ items not received due to an incorrect shipping address provided at the time of check out. If there is a problem with your order, or you received the item damaged please contact me at taniapemarart@gmail.com for further assistance.

No refunds are made if packages are returned to me. Many post offices or courier services around the world send back packages after they remain unclaimed for a number of days. If your package remains unclaimed in any postal office or courier service in your country/region/area and is sent back to me, I will notify you in order to proceed with a second shipment of your package. In this case, all customers must cover the expenses for the re-shipment of their package.